Effective Date: 01/01/2026
Website: https://tzshoprokombazar.com/
Location: 11, Shapla Market, Station Road, Ganginarpar, Mymensingh, Bangladesh
Phone: +8801627409377
1. Introduction
Welcome to TZ Shop Rokom Bazar (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of https://tzshoprokombazar.com/ (“Website”), including all associated services, features, content, and products offered by us.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not access or use the Website.
2. Definitions
User / You / Customer: Any person who visits or uses our Website.
Order: A request placed by you to purchase products through our Website.
Products: Goods available for purchase on the Website.
3. Eligibility
By using this Website, you affirm that:
You are at least 18 years old, or
You are legally permitted to enter into contracts under applicable law.
Minors below 18 must use this Website under the supervision of a parent or guardian.
4. Account Registration
You may create an account by providing accurate, complete information. You are responsible for:
Maintaining confidentiality of your account and password.
All activities under your account.
Not sharing your account credentials.
We reserve the right to suspend or terminate your account for any misuse.
5. Products & Pricing
All products displayed are subject to availability.
Prices are shown in Bangladeshi Taka (৳) and include applicable taxes unless stated otherwise.
We reserve the right to update prices, product information, and availability at any time without notice.
6. Ordering & Payments
6.1 Ordering
Placing an order means you offer to buy a product subject to these Terms.
We may accept or reject your order at our discretion.
Order confirmation does not guarantee acceptance until payment is processed.
6.2 Payments
We accept payments through:
Cash On Delivery (COD),
Bank Transfer,
Mobile Financial Services (e.g., bKash, Nagad, Rocket),
Online payment gateways (where available).
All payments must be completed before shipment unless COD is selected.
7. Delivery & Shipping
Delivery locations are within Bangladesh unless specified.
Estimated delivery times vary depending on your location.
Delivery charges may apply.
We are not responsible for delays due to unforeseen circumstances (e.g., natural disasters, courier issues).
8. Returns & Refunds
Returns must follow our Return Policy (see Website’s Returns section).
Products eligible for return must be unused and in original packaging.
Refunds will be processed within a reasonable timeframe after inspection.
9. Intellectual Property
All content on the Website, including images, text, graphics, logos, videos, and software, is owned by or licensed to TZ Shop Rokom Bazar and protected under Bangladesh and international intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without written permission.
10. Privacy Policy
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy available on the Website. By agreeing to these Terms, you also agree to the Privacy Policy.
11. Prohibited Activities
You agree not to:
Use the Website for illegal purposes.
Attempt to interfere with the Website’s functionality.
Upload harmful or unlawful content.
Bypass security features.
Violation may result in account termination.
12. Limitation of Liability
To the fullest extent permitted by law, TZ Shop Rokom Bazar shall not be liable for:
Any indirect, incidental, special, or consequential damages.
Loss of profits, data, or business interruption.
Loss or damage arising from use, inability to use, or performance of the Website.
13. Indemnification
You agree to indemnify and hold harmless TZ Shop Rokom Bazar, its officers, employees, and partners from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms.
14. Modification of Terms
We may revise these Terms at any time. Changes are effective immediately upon posting on the Website. Your continued use after changes means you accept the updated Terms.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of Bangladesh. Any dispute will be resolved in courts located within Bangladesh.
16. Contact Information
If you have questions about these Terms, please contact us:
Address:
11, Shapla Market,
Station Road, Ganginarpar,
Mymensingh, Bangladesh
Phone: +8801627409377
Website: https://tzshoprokombazar.com/
TZ Online Delivery Terms & Conditions
- Cash on Delivery available across all districts, upazilas, and city corporations in Bangladesh.
- Some products may require advance payment.
- Online orders enjoy free delivery.
- Delivery takes 24–72 hours; within Mymensingh City Corporation, delivery is made within 24 hours.
- Delays may occur due to natural disasters, political unrest, or transport issues; customers will be informed.
- Customers must check products upon delivery. If damaged, defective, or wrong, they may return them by sharing photos/videos via TZ’s official WhatsApp number.
- No returns are accepted after payment is completed.
- Products can be exchanged through discussion, but customers must pay the new delivery charge.
- Lifetime VIP card discounts do not apply on online

